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В этом разделе вы можете найти различные книги: художественную литературу и беллетристику на иностранных языках, пособия и методички, учебную и справочную литературу по изучающему языку. К вашему вниманию художественная литература на немецком и английском языке. Словари и энциклопедии. А понравившиеся издания вы можете заказать с доставкой.


Books in English / Бизнес и экономика / Моя деловая жизнь

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HR Business Partners

5813.00 руб.*

Jane Saunders, Allan Boroughs, Simon Constance

HR Business Partners

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Customer Oriented Behaviour: The Nature, Impact and Development

2380.00 руб.*

Svafa Gronfeldt

Customer Oriented Behaviour: The Nature, Impact and Development

It is believed that service delivery through full utilisation of human resources will become the major tool for competitive advances in the service industry in the coming years and the importance of customer orientation for the success of service organisations has been emphasised in the academic and applied literatures. The purpose of this thesis is to examine an explicit behavioural perspective where the focus is on the extent to which employees engage in direct behaviours specifically designed to benefit customers. This study examines empirically the nature, impact and development of employee customer oriented behaviours. The findings include a step-by-step approach to continuous improvement of service quality and the role of service training programmes, employee selection and managerial implications are discussed.
The Moral Rhetoric of American Presidents (Presidential Rhetoric Series, No. 17)

3324.00 руб.*

Colleen J. Shogan

The Moral Rhetoric of American Presidents (Presidential Rhetoric Series, No. 17)

Although sometimes decried by pundits, George W. Bush's use of moral and religious rhetoric is far from unique in the American presidency. The Moral Rhetoric of American Presidents astutely analyzes the president's role as the nation's moral spokesman. Drawing on quantitative and qualitative methods, Colleen J. Shogan demonstrates that moral and religious rhetoric is a strategic tool presidents can use to enhance their constitutional authority. To determine how the use of moral rhetoric has changed over time, Shogan employs content analysis of the inaugural and annual addresses of all the presidents from George Washington through George W. Bush. This quantitative evidence shows that while presidents of both parties have used moral and religious arguments, the frequency has fluctuated considerably and the language has become increasingly detached from relevant policy arguments. Shogan explores the political effects of the rhetorical choices presidents make through nine...
Just Business Practices in a Diverse & Developing World: Essays On International Business And Global Responsibilities

6859.00 руб.*

Just Business Practices in a Diverse & Developing World: Essays On International Business And Global Responsibilities

In a world unbalanced by extensive poverty, divided by conflicting interests and contrasting moral traditions, and vulnerable to environmental degradation, what difference can international businesses make? This book of essays addresses this urgent concern from a number of angles.Three initial essays consider ways of arriving at common ethical positions while still respecting diverse local cultural traditions. The next set of essays examines the emergence of morally responsible business practices in globally diverse contexts, particularly in developing areas. While considering the inherent tensions between moral ideals and contingent realities, the last set of essays discuss topics such as the transfer of technologies and the reduction of poverty where responsible practices are still being debated.
Dress Smart: A Guide to Effective Personal Packaging

4125.00 руб.*

Anne Fenner, Sandi Bruns

Dress Smart: A Guide to Effective Personal Packaging

The Nature and Prospects of Bioethics: Interdisciplinary Perspectives

5576.00 руб.*

Franklin G. Miller, James M. Humber, John C. Fletcher

The Nature and Prospects of Bioethics: Interdisciplinary Perspectives

Prominent bioethicists whose work is rooted in philosophy, religion, medicine, nursing, literature, history, and policy analysis join together to discuss their methods and professional insights, as well as to better define the field and its future development. Writing from the perspective of their own specialties, the authors: review just how their personal disciplines have contributed to bioethics, debate the current and future bioethical issues they face, and identify the most significant strengths andweaknesses in the current practice of bioethics. Seeking a sound foundation for the discipline, they also consider what basic knowledge and skills are necessary to be competent in bioethics, what methods and theoretical approaches are most promising for its future development, and what issues or perspectives have been neglected.
Teaching English in the Workplace

8325.00 руб.*

Mary Ellen Belfiore, Barbara Burnaby

Teaching English in the Workplace

The authors integrate ideas and examples that reflect new ways of thinking about workplace education.
The Organizational Behavior Reader (7th Edition)

11605.00 руб.*

Joyce S. Osland, David A. Kolb, Irwin M. Rubin

The Organizational Behavior Reader (7th Edition)

Action Dialogues: Meaningful Conversations to Accelerate Change (Diversity Breakthrough! Strategic Action Series)

2390.00 руб.*

Debbe Kennedy, Sally K. Green, Frances Hesselbein, Peter F. Drucker Foundations

Action Dialogues: Meaningful Conversations to Accelerate Change (Diversity Breakthrough! Strategic Action Series)

This boxed-for-travel set is a complete toolkit to help you conduct three distinctive "action dialogues" about diversity and inclusion in your organization whenever the need or opportunity arises. It comes with an inspiring and informative book with easy-to-follow, step-by-step processes you can learn in a few minutes. It also has its own innovative problem identification diagnostic card pack that will help you pinpoint and name issues and facilitate conversations around the often sensitive and tough issues associated with creating a diverse, inclusive environment. Issue themes cross seven key areas of organizational influence: Leadership, Culture, Involvement, The Business, Strategies and Measures, Staffing and Development and Ownership. The action dialogue framework guides you through an exploration of what is working, what is standing in the way and next steps to begin finding resolution. Designed for your own personal explorations and self-assessments, one-on-one conversations or...
Retire on Less Than You Think : The New York Times Guide to Planning Your Financial Future

1246.00 руб.*

Fred Brock

Retire on Less Than You Think : The New York Times Guide to Planning Your Financial Future

From the New York Times retirement expert, an authoritative resource for successfully assessing and tackling the real costs and challenges of retirement Only a few years ago, the question on many Americans’ minds wasn’t “how will I retire” but “when.” Now, with 401(k)s and IRAs at a fraction of their previous value and health-care costs soaring, it’s time for a definitive guide book that walks you through the fundamentals of retirement. With his biweekly “Seniority” column in The New York Times, Fred Brock has earned a reputation for providing frank and pragmatic advice on the changing landscape of retirement. In chapters written exclusively and originally forthis book, he offers updated thinking on all the essentials for a smart and secure retirement, including how to • determine new personal finance and investing goals • find untapped asset streams, such as reverse mortgages •...


Books in English / Бизнес и экономика / Моя деловая жизнь

 

 

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