Книги. Художественная литература. Учебники и пособия.

Dale Furtwengler

Diane Tracy

In order to get power you have to give it away--one of the great yet seldom reconized paradoxes of the business world. As Diane Tracy demonstrates in her new book, when managers empower their employees, they gain real power for themselves. Through herTen Principles for Empowering People, she shows: Why a clear definition of responsibility is the foundation of power How knowledge and information are critical to a person's power How people are empowered when they receivehonest feedback on a consistent basis The paradoxical effect of giving workers permission to fail--and thereby sufficienct latitude to succeed Why respect for the individuals is the key to releasing one's personal power Particularly in turbulent times, empowerment is the key to maximizing productivity, maintaining employee morale, and meeting the long-term objectives of the company. Empowerment is the only way to create a win-win situation for the employee...

Kevin Aguanno

Book DescriptionBuilding team morale is difficult in these tough economic times. Kevin Aguanno helps you solve the team morale problem with ideas for rewarding your project team without breaking the bank. Learn over 100 ways you can reward your project team and individual team members for just a few dollars. Full of innovative (and cheap!) ideas. Even with the best reward ideas, rewards can fall flat if they are not suitable to the person, the organization, the situation, or the magnitude of the accomplishment. Learn the four key factors that will maximize the impact of your rewards, and guarantee a delighted recipient. Learn how to: - Improve employee morale - Improve departmental and cross-organizational teaming - Maximize the benefits of rewards programmes - Avoid the common rewarding mistakes - Choose a reward that suits the recipient - Choose a reward that suits the accomplishment - Tie a reward to a specific accomplishment - Give...

W. Steven Brown

James H. Donnell

Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more.

Neil Barrett

Allen E. Fishman

Running a family business is like running any other business--with the addition of many extra challenges. A family-owned enterprise involves unique management, compensation, hiring, and other business issues regarding family member employees. 9 Elements of Family Business Success addresses the specific challenges faced by owners of family businesses, and it shows family members employed in the business how to enjoy their positions while helping the organization reach its highest potential. Every relationship between family members comes with its own unique set of dynamics. When transferred into the workplace, these dynamics introduce emotional factors and hot buttons that can make or break the business. In this comprehensive guide, Allen E. Fishman spotlights all the challenges such organizations face and provides practical advice for creating your own strategy to meet them--and strengthen relationships within the family, as well. Fishman provides solutions to the problems unique...

John F. Llewellyn

The CEO of Southern California's Forest Lawn Memorial-Parks and Mortuaries explains why cemeteries are important and the unique management challenges faced by those responsible for them.

Joe Perdue, Rhonda J. Montgomery, Patti J. Shock, John M. Stefanelli

This is the first book to cover catering for private parties and club functions, as well as marketing to and dealing with the club manager's special clientele of "members" rather than "customers".

Stuart Crainer, Bruce Tulgan, Watts Wacker

A Freethinker?s A-Z of the New World of Business Including Absolut Adobe Barbie balanced scorecard Bloomberg Byrne Cap Gemini co-opetition corporate universities data warehousing Demos Drudge dumbing down Dyson Eisner Fast Company Frit? Gateway 2000 Global Business Network Grove Kleiner LG marketspace Meyer Milken New Pig power SantaFeInstitute Saturn smart cards Starbucks storytelling Wal-Mart xybernaut Zander

Wayne R. Davis

Executing Change in the Organization The Consultant?s Toolkit In today?s fast–paced environment, executive leaders, like you, must be able to react and move quickly in response to changing conditions and pressures. A Guide to Executing Change for Executive Leaders offers you and the other members of your executive leadership team the information and tools needed to successfully lead and execute a change initiative within your entire organization. During the course of the Executing Change in the Organization workshop, you will establish the framework and structure for the change project and identify and address the key issues that will impact your organization. A Guide to Executing Change for Executive Leaders is the hands–on resource for guiding you in your pivotal role to drive change successfully in your organization and keep one step ahead of the competition. You and other members of the executive leadership team will learn how to most effectively ...

Wayne R. Davis

Executing Change in the Organization The Consultant?s Toolkit In today?s fast–paced environment, organizations put a premium on key individuals within the company who can react and move quickly in response to changing conditions and pressures. A Guide to Executing Change for Individual Contributors offers you the information and tools you need to successfully execute change within your organization. During the course of the Executing Change in the Organization workshop, you will help to establish the framework and structure for your organization?s project and identify and address the key issues that will impact the change process. A Guide to Executing Change for Individual Contributors is your hands–on resource for playing a vital role in driving change successfully in your organization and keeping one step ahead of the competition. The workshop is designed to help you Visualize the future of your organization Identify challenges...

Wayne R. Davis

Executing Change in the Organization: The Consultant?s Toolkit In today?s fast–paced environment, organizations put a premium on managers, on the front lines within their companies, who can react and move quickly in response to changing conditions and pressures. A Guide to Executing Change for Managers offers you the information and tools you need to successfully execute change within your organization. During the course of the Executing Change in the Organization workshop, you will help to establish the framework and structure for your organization?s project and identify and address the key issues that will impact the change process. A Guide to Executing Change for Managers is your hands–on resource for playing a vital role in driving change successfully in your organization and keeping one step ahead of the competition. The workshop is designed to help you Understand how different work styles can benefit the change process Consider the...

Wayne R. Davis

Executing Change in the Organization In today?s fast–paced environment, organizations put a premium on project management team members, like you, who can react and move quickly in response to changing conditions and pressures. A Guide to Executing Change for the Project Management Team offers you and your other project management team members the information and tools needed to successfully execute change within your team and ultimately your organization. During the course of the Executing Change in the Organization workshop, you will help to establish the framework and structure for your team?s project and identify and address the key issues that will impact your team?s change process. A Guide to Executing Change for the Project Management Team is the hands–on resource for guiding you in your pivotal role to drive change successfully in your organization and keep one step ahead of the competition. Your team will Determine the resources requirements...

Michael Armstrong